Live Chat Staffing & Software Features
Your website will be powered by an Industry Leading Chat Software Staffed By Real Humans.
An uninterrupted activity on your website, a non-stop journey
To make the most of every visitor opportunity, our chat agents remain active on your website 24/7/365.
Facebook Messenger Chats
Your Facebook followers get prompt attention
The chat engagements on your official Facebook page using native FB messenger are also promptly managed by our chat staff.
Your visitors interact with our team via Text Messaging
OctaChat’s solution makes the visitors able to communicate through mobile texting as well.
Live Call Connect
An instant live call with your prospect customers is just a click away
Potential customers are connected with your team instantly through a phone call.
Your team and OctaChat complete the clock together
Shared support option, allowing your staff to chat during business hours.
Google Analytics Integration
Keep track of your web traffic and chat engagements with Google Analytics
Our software supports easy integration with Google Analytics for tracking purpose.
Pay Per Lead Pricing
Custom Pricing Plans allowing greater flexibility on your monthly bill
We charge only when we generate a qualified lead for you.
Quick Integration with 200+ CRMs & Apps
Our Proprietary Software can pass live chat data to almost any CRM or app.
Web-Based Chat Portal
A dashboard with complete data of live engagements and transcripts
You will be given access to a live chat portal having all your live conversation transcripts.
Customizable Branding & UI
We’ll make the live chat widget blend with your website theme
It’s important to consider your branding while having the chat feature up. That’s why we have the widget blending with the overall look of your website.
Stay updated with lead conversion stats every month
You will be sent a monthly report including all useful stats showing a complete picture of our performance, along with the user engagement trends on your website.
Our chat flow comes from what we’re good at and your suggestions
The script will be based on how you would like us to greet your visitors. We’ll share guidelines having the essence of our support experience.